This privacy policy sets out how Tiroran House Hotel and Restaurant or Self Catering Cottages uses and protects any information that you give Tiroran House Hotel and Restaurant or Self Catering Cottages when you use this website.

We are committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  We may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.  This policy is effective from January 2011.

We may collect the following information from you during the course of booking with us

Name

Contact information including email and address

Demographic information such as postdode, address, how you heard about us, your interests

Credit/debit card details

Food allergy information

Ages of your children

What we do with the information we gather

We require this information to understand your needs and provide you with a better service and in particular for the following reasons

Internal record keeping, implementation of our cancellation policy/bill on departure payment/cottage payments automatically taken 6 weeks prior to guest arrival.

We may use the information to improve our products and services.

If you have stayed with us or made an enquiry via our website we may also use your information to contact you regarding offers or changes/improvements to our services.  We may contact you by email, phone, fax or mail.  We may use information you provide us with to customise the website according to your interests.

Security – we are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and via telephone, mail, email.

How we may use cookies

A cookie is a small file, which asks permission to be placed on your computers hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow the applications to respond to you as an individual.  The web application can tailor operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  We may use traffic log cookies to identify which pages are being used.  This helps to analyse data about web page traffic and customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cooking in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest.  However once you have used these links to leave our site, you should note that we do not have any control over the other website’s.  therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and this privacy statement does not govern such sites.  You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection of use of your person information in the following ways

When you complete the contact email form please ensure that you advise us properly if you do not wish us to use your information for contact – however we do not pass on any information you give us to any third party.

If you have not advised us that you do not wish us to use your personal information for direct marketing purposes, you may change your mind at any time by writing to t or emailing us via our website contact page.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.  We may use your personal information to send you promotional information about third parties, which we think you may find interesting, if you tell us that you wish this to happen you should have already clearly advised us that you wish us to.

You may request details of personal information, which we hold about you under the Data Protection Act 1998.  A small fee may be payable.  If you would like a copy of the information held on you please write to Tiroran House Hotel, Isle of Mull UK PA69 6ES